#1 in Orange County

#1 Dealership In the World

#1 in San Diego County

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Buena Park: increased ranking to TOP 10 in the nation.  Increased from number 12.

Trained Sales and BDC

#1 in San Diego County

#1 Dealership In the World

#1 in San Diego County

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Carlsbad: Increased ranking to #38 in the nation.  Increased from number 42.

Trained Sales and Built Internet Department / BDC

#1 Dealership In the World

#1 Dealership In the World

#1 Dealership In the World

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BDC Training for both Sales and Service

#1 in the Nation

#1 in the Nation

#1 Dealership In the World

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Trained the sales department on 

Road to the Sale

Internet Process

Phone Handling

37% Phone Close

#1 in the Nation

360% Improvement

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Trained the entire sales department to handle the phones effectively.  The store rose 6 spots in the regional ranking

360% Improvement

#1 in the Nation

360% Improvement

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Increased internet close rate 

was: 4.0%

Now: 14.4%

Trained Sales and Internet Department

300% Improvement

300% Improvement

300% Improvement

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Increased internet close rate 

was: 3.5%

Now: 11%

Replaced the Internet Dept with a BDC

500% Improvement

300% Improvement

300% Improvement

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Increased internet close rate 

was: 1.9%

Now: 10%

Replaced the Internet Dept with a BDC

333% Improvement

300% Improvement

Ranking #1 in the Region

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Fresno: Increased internet close rate 

was: 3.6%

Now: 12.4%

 Trained Sales and Internet Department

Ranking #1 in the Region

Ranking #1 in the Region

Ranking #1 in the Region

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Improved Regional Ranking to #1 from #9

Trained Sales and Internet Department

Up 9 spots in the Region

Ranking #1 in the Region

Up 9 spots in the Region

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Anaheim: Improved Regional 

Ranking to #3 from #12

Trained Sales and Internet Department

370% Improvement

Ranking #1 in the Region

Up 9 spots in the Region

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Fresno: Increased internet close rate 

was: 3.5%

Now: 13.1%

Trained Sales and Internet Department